Privacy Policy

thef9.com is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

  • Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We do not store credit card or payment details on our servers. Payments are processed securely through our payment gateway partners.
  • Usage Data: We may collect data about your interactions with our website, including pages visited, products viewed, and preferences.

2. How We Use Your Information

  • Order Processing: We use your information to process orders, fulfill purchases, and provide customer support.
  • Communication: We may use your contact information to communicate with you about your orders, promotions, updates, and important notices.
  • Personalization: We may use your usage data to personalize your shopping experience, recommend products, and improve our website.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Data Security

  • We implement security measures to protect your personal information from unauthorized access, misuse, alteration, or loss.
  • We use industry-standard encryption protocols to secure data transmission during checkout and account registration.

4. Third-Party Services

  • We may use third-party services such as analytics tools, payment gateways, and shipping partners to facilitate our operations.
  • These third parties may have access to your information only to the extent necessary to perform their services for us and are obligated not to disclose or use it for other purposes.

5. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
  • You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

6. Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

  • You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance.
  • You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

8. Children's Privacy

  • Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe a minor has provided us with personal information, please contact us.

9. Changes to Privacy Policy

  • We may update our privacy policy from time to time. Any changes will be reflected on this page, and we will notify you of significant updates as required by law.

10. Contact Us

  • If you have any questions, concerns, or requests regarding your privacy or this privacy policy, please contact us at Info@thef9.com